FAQ: Audit Failed Message

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To ensure the accuracy of data in an account, our system performs simple audits of the transaction data received before generating gain/loss reporting. A common check is to ensure that the debit amount is never greater than the credit amount.

An audit failure can be for many reasons. Mostly, our system uses only exchange approved data API to access transaction data, so we are limited to the data provided by these API.

Here are some common ones:

Binance

The Binance exchange provides very limited access to transaction data. Some common audit failures are missing airdrops or distributions. To resolve this, use the manual entry option to add the missing transactions.

Bittrex

The Bittrex exchange provides transaction history for only the last 30 days. To ensure the full transaction history is used, we recommend uploading the CSV transaction history file that may be downloaded from the exchange.

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